Applicable Products
- NetScaler Gateway
The following Citrix products are supported on Windows: Citrix Workspace; Return to top. MacOS High Sierra (10.13) or eariler. Since upgrading to High Sierra 10.13.2 I am unable to copy and paste both ways between Mac and client inside Citrix Receiver. I tried Citrix Receiver 12.7 with no luck. Citrix Receiver for Windows legacy product software. Citrix Workspace App Earlier Versions of Workspace app for Windows Subscribe to RSS notifications of new downloads. Citrix strongly recommends that customers upgrade to Citrix Workspace app version 1912 or later. Customers using Citrix Receiver are strongly recommended to upgrade to Citrix Workspace app. Customers using Citrix Receiver 4.9 for Windows LTSR may alternatively choose to upgrade to Citrix Receiver 4.9.9002 for Windows LTSR Cumulative Update 9 or later to obtain the fixes. 10.13 High Sierra Citrix Workspace App (latest) 10.12 Sierra Citrix Workspace App v1906: 10.11 El Capitan Citrix Workspace App v1906: 10.10 Yosemite Citrix Receiver v12.7: 10.9 Mavericks Citrix Receiver v12.5: If your version of macOS is not listed here, please create a support ticket and we will see what we can do to help.
Symptoms or Error
If you install a fresh copy of Mac OS High Sierra on a new machine (not upgrade) and try to install NetScaler Gateway plugin for Mac, then you will see a popup indicating that the system extensions signed by 'Citrix Systems Inc.” were blocked.
Even though you see the message that installation was successful, VPN connections to NetScaler Gateway will not work.
This issue doesn’t arise if you upgrade from older Mac OS to High Sierra because the extensions were already approved during the previous plug-in installation on older OS.
Solution
As per the suggestion in the popup, navigate to System Preferences > Security & Privacy and allow the blocked extensions. If the problem persists, re-install the plug-in.
Note: You might or might not get the registration blocked message.
Citrix Workspace For Mac High Sierra
Problem Cause
macOS High Sierra has introduced a new feature that prompts the user to approve new third-party kernel extensions.
Citrix Workspace For High Sierra Os
Additional Resources