Add or remove a Sky channel for VodafoneTV
This page explains how you can subscribe and unsubscribe to VodafoneTV channels.
Before you start
- VodafoneTV standalone: Adding and removing Sky channels is self-service only via the VodafoneTV Customer Portal
- VodafoneTV Bundled and Sky with Vodafone: you need to contact our Customer Care or Sales team.
About adding or removing a channel part way through your billing month
Subscribing to a channel or package part way through your billing month - you'll receive a part month charge on your next bill (for the days the channels or packages were added during the previous month). VodafoneTV standalone is prepaid, so you will receive the part month charge when you add the channel or package.
Free SKY Sport for 1 year offer is available to new and existing customers who sign up to a Vodafone TV package which includes SKY Sport (Vodafone TV Starter and SKY Sports required as a minimum) on an eligible Home Broadband plan for 12 or 24 months. Eligible plans are Ultimate Home Fibre, FibreX and VDSL (minimum speed required) Broadband plans. Watch SKY online with SKY GO. Live sports, news, box sets, catch up movies, shows and entertainment. For SKY TV customers, anywhere in New Zealand.
Unsubscribing from a channel or package - you can continue to view the channel or package until the end of your billing month.
Steps
Add a Channel
Please note: This option is only available if your VodafoneTV service is not charged monthly to your Vodafone bill.
- Log in to http://www.vtv.nz
- Click the TV Services tab
The TV Servies screen appears - Click Add more
You will see that SKY Starter is already selected as this is a required package for all Sky channels - Scroll down to either the Choose a package or Choose a channel section and click Select next to the package/channel you want to add
If you want to see what channels are available in each package, click View included channels
The Select button will turn green under the package/channel you have selected to add - Click Checkout
- Click Checkout
- Enter your credit card details and click Confirm Payment
After clicking Confirm Payment, a message appear to confirm that you are all done:
Remove a channel
Please note: This option is only available if your VodafoneTV service is not charged monthly to your Vodafone bill.
- Log in to www.vtv.nz
- Click the TV Services
- Find the package you want to remove and click Remove subscription
The Package removal popup appears - Click Confirm
The SKY subscription to the channel or package you have removed will end on the billing anniversary date
After cancelling your subscription, you'll be able to see how many days remain before the subscription is removed from your account.
If you change your mind and want to re-add the channel, click Renew and your bill will not change.
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